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Shipping and Returns

Click & Collect at our stores （Coming Soon)

With our complimentary Click & Collect service, you can place your order until 10pm and collect it the next day.

Our stores

Click & Collect is available at our London stores, seven days a week.

Free delivery in the UK when you spend £200

Enjoy free standard and nominated day delivery on all orders when you spend £200 or more,

Available in United Kingdom only.

Return policy

We offer a free exchange service within 14 days, no cash back if you request a return, only the cash amount will be credited to the store.

OUR DELIVERY SERVICE

UK DELIVERY

Your delivery experience is important to us, which is why we use DPD for all our parcels. Download the DPD app for the most up-to-the-minute information on your delivery.

Track your parcel

· With DPD you can follow your parcel on a map – including the driver’s progress, minute by minute.

· You can also get details about your driver, including ratings and profiles.

Flexible delivery options

You need never worry about a missed parcel ever again, with the following available with every delivery:

· Alternative delivery dates

· Delivery to a neighbour

· Leave your parcel in safe place

· Collect from a local DPD pickup store

· Upgrade your delivery to before 10.30am, before midday, afternoon, or a Saturday or Sunday

How you can make your delivery even easier

· Add to Siri to track your parcel on the go

· Use DPD’s quick chat function and call options if you need assistance

· Receive regular text updates to monitor your delivery’s progress

INTERNATIONAL DELIVERY

For all other countries, you will be responsible for any import duties and taxes incurred, which may need to be paid upon collection of your package. Unfortunately, we don't have visibility of all Customs costs. However, if you have any questions, feel free to contact our customer service team who are on hand to help you as best they can.

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Shipping and Returns